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Dispatch
Automatic Dispatch
Assignment of Trips to Drivers is fully automatic. As a result, productivity
is increased and you avoid the problem of Dispatch favoritism.
Manual Dispatch
PiccoloTaxi can also be configured to allow for manual job assignment by
the Dispatcher.
Dispatch Screen
The Dispatch screen consists of three main areas: the Driver Table, the
Zone Table, and the Trip Table.
Driver Table
Driver Table
The Driver Table summarized key characteristics of the Drivers, including
their current Vehicle, Zone, Trip Status and Job ID.
Zone Table
Zone Table
In the Zone Table you see a representation of the Dispatch Board, where
the first 9 Taxicabs of each Zone are shown. There is also a Trip Count by Zone.
Trip Table
Trip Table
The Trip Table shows active Trips, which have not yet been serviced. Values
in minutes are displayed for Offer Timer, Accept Timer, Load Timer and overall Trip
Timer. The Trips are color coded for clarity.
Quick Links
Trip Details can be accessed by clicking on the underlined Trip Numbers.
Similarly, Zone History or Driver History can be accessed by clicking on the underlined
values for these elements. |